Master the COSTS of Change

On-Demand Video Course

Early Bird Price: $200

Change is everywhere. Managing it well is not.

Most organizations are not bad at announcing change. They are bad at diagnosing it.

That is the problem.

They roll out a new system and call it transformation. They shift org charts and call it alignment. They throw out a few emails, hold a town hall, and act shocked when people resist.

That nonsense is exactly why change efforts fail.

The truth is simple: if you do not understand what kind of change you are dealing with, you have no business pretending you can lead it.

That is why I built the COSTS of Change Framework.

It gives leaders a practical way to identify where disruption is really happening so they can stop guessing and start leading.

What is the COSTS of Change Framework?

The COSTS of Change Framework breaks organizational change into five core dimensions:

C: Cultural

The beliefs, behaviors, habits, and unwritten rules that shape how people respond.

O: Operational

The processes, workflows, execution rhythms, and day-to-day work that actually keep the organization moving.

S: Strategic

The direction, priorities, focus, and larger decisions that determine where the organization is going.

T: Technological

The tools, systems, platforms, and digital capabilities that support or disrupt performance.

S: Structural

The reporting relationships, decision authority, governance, and organizational design that shape how work gets led.

Most change efforts do not hit just one of these.
They hit several at once.

That is where leaders get in trouble.

They think they are dealing with a technology issue when the real problem is cultural resistance.
They think they are making a strategic shift when the real disruption is operational chaos.
They think a restructuring solves the problem when all it really does is move confusion around.

This course teaches you how to identify the difference.

Why This Course Matters

Most change management training is overloaded with theory and painfully light on reality.

You do not need another course full of buzzwords, generic models, and slides that sound smart but do nothing.

You need a practical way to evaluate change in the real world.

You need to know:

Where resistance is likely to show up.
What kind of disruption your people are actually dealing with.
Which leaders need to be involved.
What part of the organization will feel the pain first.
How to stop forcing the wrong solution onto the wrong problem.

That is exactly what this deep dive gives you.

What You Will Learn

Inside this course, you will learn how to:

Diagnose change before it derails execution

Identify whether disruption is primarily cultural, operational, strategic, technological, or structural

Recognize the hidden sources of resistance inside teams and organizations

Evaluate the real downstream effects of change across people, process, and performance

Lead change with more clarity, less confusion, and far fewer bad assumptions

Use the COSTS Impact Workbook to work through change in a practical, structured way

Apply the CAT: Change Assessment Tool to score impact and guide better leadership decisions

This is not academic.
This is not theoretical.
This is built for people who actually have to lead.

What’s Included

When you purchase the on-demand version of the Change Management Deep Dive, you get:

Full video-on-demand access to the complete course

All 8 sessions of the Change Management Deep Dive

The fully comprehensive COSTS Impact Workbook

The CAT: Change Assessment Tool in Excel format

Practical tools you can use immediately in your organization

Lifetime access to the recordings

No homework.
No capstone project.
No wasted time.

Just practical, applicable learning you can use right away.

Course Breakdown

Session 1: The Reality of Organizational Change

Why change efforts fail, where leaders go wrong, and why most organizations underestimate disruption.

Session 2: Understanding the COSTS Framework

A full breakdown of Cultural, Operational, Strategic, Technological, and Structural change.

Session 3: Cultural Change

How behaviors, habits, mindsets, and team norms drive or kill adoption.

Session 4: Operational Change

How change impacts processes, workflows, execution, and everyday performance.

Session 5: Strategic Change

How priorities shift, alignment breaks down, and direction affects execution.

Session 6: Technological Change

How systems, tools, automation, and digital transformation create disruption.

Session 7: Structural Change

How org design, authority, leadership structure, and governance shape the success or failure of change.

Session 8: Integrating the COSTS Framework

How to apply the full framework to real organizational change and avoid common mistakes.

Who This Course Is For

This course is for professionals who are expected to lead, support, or survive change inside organizations.

It is a strong fit for:

Project Managers…

Program Managers…

Operations Leaders…

Executives…

Consultants…

Department Leaders…

Transformation Leaders…

Anyone responsible for driving change without blowing up the organization in the process

If you are tired of vague language, weak execution, and leaders pretending change is easy, this course is for you.

What Makes This Different

There is no shortage of change management content out there.

Most of it is forgettable.

This course is different because it gives you a framework that is simple enough to remember and strong enough to use.

The COSTS of Change Framework helps you stop looking at change as one giant blurry problem.

Instead, you learn to break it down. You learn to see where the disruption really lives. You learn to assess change more honestly.

And when you assess it honestly, you can lead it far more effectively.

That is the difference.

Scott Kinder is a former U.S. Army Green Beret, experienced program leader, and founder of DOL Coach.

He has trained thousands of professionals in project management, leadership, and organizational performance using practical, real-world instruction that cuts through the noise and gets to what actually works.

His approach is simple: less theory, more reality, less fluff, more function
less pretending, more performance… That same approach is built into this course.